

Few organizations are immune
to the financial crisis. The recent findings of several business
strategy reports contain some concerning details, much of which
is already known and evidenced by the actions of a growing list
of organizations who are responding by deferring projects and
cutting jobs. The frightening reality is that many organizations
are just getting started in their responses to the market
conditions.
One of the hardest things to
achieve during a market downturn is to maintain positive
momentum. The chief executive officer and the senior management
will bear the brunt of this challenge and so to will the
workforce, especially if positive momentum within the
organization is not established and maintained.
One of the biggest
disruptions to an organization in these times is restructuring.
Businesses and leaders are looking for ways to manage their
costs more closely through strategic reviews and structure
assessments in the hope they can be more efficient in going
about their business.
Before and after a
restructure, communication and the way the restructure is
executed are critical. If you have to do it, do it fast, do it
honestly and do it compassionately. Be fair in the way you let
the person go. Because nothing can change what the answer is but
a lot can change in how you do it - people will always remember
that. Understandably leaders need to be swift and frank in
anticipating and adapting to current and unexpected workforce
issues. Hard survival decisions, as opposed to growth decisions,
need to be made quickly in an environment where there are huge
expectations of both leaders and the workforce.
Success amid uncertainty is
about taking control and positioning the organization to
leverage the opportunities that are still prominent in this
market. Areas that are critical to get right during these times
are:
·
Effective workforce
planning to ensure you are able to meet ongoing challenges and
market changes
·
Talent optimization
through identifying, attracting, assessing
and retaining talent
·
Flexible workforce
planning options
·
Reviewing operational
cost efficiencies
Leaders need to identify
strategic and tactical solutions that are going to mitigate the
risks associated with unpredictable market environments. It is
critical to execute a supporting communication strategy to
regularly share the responses with the organization.
Concurrently, leaders need to anticipate the reactions of their
workforce to these tough decisions and actions.
Failure to plan and execute
practical initiatives around the reactions of your workforce in
these times can cause long-term damage to the reputation of the
organization. There will also be ramifications such as loss of
your pivotal talent and loss of business opportunities. In
addition, when the market eventually turns around you may face
the challenge of a damaged employer brand which prevents you
from attracting key talent back into your organization.
The earliest prediction of a
positive shift in the market is still two years away. This means
that organizations cannot weather the storm by simply lying low.
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