Are your team members’ objectives in line with your company’s strategy and values?
Do you have all the tools you need to develop your team members’ skills?
How do you conduct annual performance reviews?
Do you know how to adapt to different situations and different profiles?              

For whom

Middle managers              

Objectives

Identify the goals of the performance review and its role in the performance management process
Conduct the annual performance review interview: master the basics and cope with diffi cult situations
Align individual objectives with company objectives and values.
Draw up an individual development plan and follow through its implementation.
Draw up team action and development plans.
Build team motivation and commitment.
Control the managerial risks associated with the assessment situation.

Program

Linking performance reviews and performance management
- Understanding the notion of performance.
- How the performance review interview contributes to performance management.
- How performance review relates to the other performance-management tools.
- The goals of the performance review interview.
- Corporate strategy and HR policy.

Conducting the annual performance review interview: mastering the basics
- Creating the right conditions for a successful interview.
- Implementing the major stages of the review.
- Pinpointing your style and listening preference.
- Developing your flexibility.
- Training yourself to manage difficult situations.

Aligning individual objectives with company objectives and values
- Bringing consistency to the way you manage your business, your personal objectives and your team’s objectives.
- Defining a framework for your team’s objectives.

Developing individual skills
- Assessing your team’s skills capital.
- Planning your team’s needs and anticipating its resources.
- Facilitate the individual development of skills.
- Foster learning organisations.
- Individual and collective action plans.

Controlling the managerial risks associated with the assessment situation
- The limits of management by objectives.
- How to identify risk situations and avoid them.
- Regulatory sources and responsibility of management.
- Retaining staff and maintaining commitment: new relationships with the company.

Benefits for the participant

A more productive team, with members who are more motivated and self-reliant.
Help your team members develop their skills and make progress.
Acquire operational tools that will make you more responsive and flexible, and help you fine-tune your organisation.

Benefits for the company

A more effective performance management and appraisal system:
- individual objectives more closely aligned on company objectives,
- more motivated staff.
Performance review reports:
- provide full, objective data for analysis,
- can be used to build individual and team development plans.

Concept

The annual performance review’s three performance accelerators
1] Aligned objectives
2] Skills development
3] Controlled managerial risks

Meeting the goals of the performance review
Up-to-the-minute research* has redefined the managerial goals of annual performance reviews as follows:
- Steer team member activity and align individual contributions with the company’s strategic objectives
- Increase staff commitment and motivation by giving sense and meaning to their skills development
- Evaluate employees in a way that is fair and socially responsible
* The programme is based on material published in the United States by John Shields, Towers Perrin and the Harvard Business Review, and in France by Claude Levy-Leboyer, Gérard Reyre, Jean-Pascal Lapra and Yves Clot.

Four exercises to get you up and running
Focus on performance
Individual reflection, plus guidance from the consultant:
- Defining your business’ ‘performance framework’ so that you can align your team members’ individual objectives with your company’s strategy
‘FlyHigh’: case study of a fast-growing airline
Case study, pair work exercises and role-plays:
- Defining individual objectives, based on a simplified strategic plan
- Objectively evaluating measurable and non-measurable achievements
- Conducting an annual performance review interview
How a responsible manager conducts a performance review interview
The limits of management by objectives:
- Managing the risks of performance review interviews
- Retaining staff and maintaining their commitment
- How CSR ties in with your responsibility as manager
Navigating your way through evaluation
Training game on the keys to performance reviews:
- Showing consideration for your team member in the way you conduct the interview
- Handling difficult situations