What are the keys to effective management today?
What levers can managers use to adapt to different situations?
Acquire the basics of management and develop your managerial intelligence.     

 For whom

Newly-appointed or first-time managers
Managers with several years’ experience              

Objectives

Focus on the added value of your management role.
Find out more about the sort of manager you are.
Understand how to focus individual and collective action.
Successfully solve management problems.
Develop social skills for the workplace.
Maintain your emotional balance in unsettling situations.

Brief Program

1_ Developing managerial intelligence
- The Pluri Consultants model of managerial intelligence.

2_ Mastering management techniques
- Developing effective behaviours.
- Focusing individual and collective action.
- Mobilising individual and collective energy.

3_ Developing your situational skills
- Understanding the system.

4_ Developing your relationship-building skills
- Implementing a communication process with your team.
- Preparing for and leading a team meeting.
- Managing sensitive situations.
- Managing your relationship with your manager.

5_ Developing your emotional skills
- Managing your emotions.
- Managing your stress.

Benefits for the participant

Become more competent in your role by using proven guidelines, tools and processes.
Optimise your performance and accelerate your development.
Know how to act in every situation.
Get better results by efficiently analysing the stakes and issues in each situation.
Develop your social skills and build your emotional balance.

Benefits for the company

Coherent, consistent management that continually adapts to external and internal changes.
An additional lever to ensure that teams consistently deliver expected outcomes.
A management team with a consistent skills base.
Greater involvement and motivation in your people.
Greater strategic alignment.

Concept

The wheel of managerial intelligence: use all your managerial skills at once

1] Your context: understand it to make the right decision
2] Your techniques: use your skills
3] Your relationships: develop your social skills and flexibility
4] Your emotions: use your behavioral skills

Managerial intelligence...
- Can be used today and throughout your management career
- Ensures that your managerial practice is always in keeping with your internal and external environment
- Motivates your teams, thanks to your authenticity and your team’s recognition
- Gives you balance and inner reassurance for coping with contradictions and change

Experience managerial intelligence first-hand in a case study
«I’ve just been appointed unit manager at TAFT.»
TAFT is a small wireless-network solutions provider that is part of a Dutch-based group.
You were recently promoted to the head of an existing team.
Your new Sales Development unit is made up of three departments...
Practice exercises and role-plays help you:
- Understand and adapt to your context
- Set objectives
- Conduct a delegation interview and lead a team meeting
- Practice delivering positive and negative feedback