Do you address all of the customer’s needs?
Do you keep a clear head in contingency-prone project environments?
How can you efficiently readjust projects in the light of the risks and opportunities?

Objectives

Develop your vision as a project manager.
Anticipate and be proactive.
Respond to events and tap opportunities.
Win over project stakeholders.

Program

1) The project manager’s vision
- Looking at the project from the customer’s viewpoint.
- Conducting regular, formal reviews of the expected end result.
2) The project manager’s anticipation and proactiveness
- How good are you at working in uncertain or unknown circumstances.
- Picking up weak signals on the project.
- Detecting project slippage as early as possible.
- Reviewing decisions in the light of exposure to risks and opportunities.
3) Responsiveness in the project
- Seizing opportunities as they arise.
- Launching risk response plans.
- Accepting reviews / Relinquishing certainty.
4) Winning over project stakeholders
- Striking a balance among project stakeholders.
- Harnessing energy and spurring into action.
- Leading the team through uncertainty.

Benefits for the participant

Awareness of how your attitude can shape project success.
Bolder decisions, based on keener awareness of risks and opportunities.
Project success, even in the most complex situations.
Outstanding day-to-day project management.

Benefits for the company

Projects delivered on time, on budget and to the specified performance standards, and optimized solutions.
Greater ability to seize opportunities that maximize the project’s added value.
Lower risks for the company through project risk-management.
Teams pulling together in the same direction to achieve their objective.
Successfully complete complex projects and break into new business sectors.
Make project teams more productive and keep lost time and energy to a minimum.

Concept

The keys to project management
- Aim to satisfy the customer’s need as best possible rather than simply meeting the specifications
- Compensate when things go wrong on the stakeholder’s side because of unknown, uncertain or inaccurate information
- Consider the decision in the light of the risks
- Give all of the stakeholders an opportunity to announce both good and bad news
- Empower project-team members to seize all the opportunities that arise
- Harness energy and spur into action
Learn by doing, using three different approaches
The project manager:
Through a variety of micro-situations, become aware of your impact on others and feel the effects of the new approaches or attitudes suggested.
The project manager and the project team:
Try out different project group dynamics and gauge the effect on how productively the team works and how good the results are.
The project manager and risk:
Assess yourself in a high-risk situation.

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