Driving the performance of individuals and teams is a big responsibility. While the team must work together to achieve objectives, it is important to also recognise the needs of the individuals within it. This practical course will give managers reassurance that they are on the right track, providing innovative techniques and clear strategies for future development.

By the end of the course, participants will be able to:

  • Understand and fill their role as expert in their field.
  • Position their role as cross-functional manager and fine-tune their strategy.
  • Develop their influence without hierarchical authority.
  • Coordinate functions.
  • Nurture a cooperative approach among stakeholders and their managers.
The training programme

The Management Role

  • What is required of you as a manager
  • Key skills of successful managers
  • Understanding, assessing and adapting management styles
  • Action-centred leadership

Team Dynamics

  • Characteristics of an effective team
  • Understanding team roles and identifying them within your team
  • Team-Building
  • Promoting Co-operative behaviour
  • Strategies to overcome the 5 dysfunctions of a team

Managing Team Performance

  • Developing the team’s strengths
  • Setting targets and objectives
  • The importance of equal stakeholding
  • Dealing with conflict and difficult situations
  • Effective communication within the team

Managing and Developing Individuals

  • Evaluating individuals’ strengths and areas for development
  • Effective feedback
  • Delegation as a development tool
  • Motivation
  • Coaching Skills
For participants

The ability to inspire confidence in your leadership.
Improved decision making.
An assessment of your managerial style and the knowledge to adapt this as appropriate.
The skills to put motivational theories into practice to improve team performance.
A structured framework for feedback and delegation.
The skills to put motivational theories into practice to improve team performance.
The skills to recognise the strengths of your team and use these to the team’s advantage.
A happier, stronger and more effective team.

The main benefits for the company

Better motivated, higher-performing teams.
A more skilled and developed manager who is better equipped to tackle their role.
More cohesive working between teams for greater efficiency.
An understanding of best-practice action-centered leadership that can be applied across the organisation.

2 days
Managers who need proven, effective techniques to get the best possible results from their teams.